Privacy Policy
MUSICO Inc. (hereinafter referred to as "the Company") recognizes the proper handling and protection of customers' (hereinafter referred to as "Users") personal information as a social responsibility.
The Company complies with the Personal Information Protection Law, other related laws, and guidelines, and establishes this Privacy Policy (hereinafter referred to as "this Policy") as outlined below. We are committed to implementing, maintaining, and continuously improving this Policy. This Policy applies to the website operated and managed by the Company (hereinafter referred to as "this Site") as well as to all services provided by the Company.
1. Definition of Personal Information
2. Method of Acquisition of Personal Information
The Company collects personal information through lawful and fair means in the following situations:
- When filling out inquiry forms or membership registration forms on this site
- When applying for services or entering into contracts
- When participating in various campaigns or responding to surveys
- During interactions via phone, email, or other face-to-face communications
3. Purpose of Use of Personal Information
The Company uses the collected personal information for the following purposes:
- Responding to inquiries and consultations from users
- Providing, maintaining, and operating services and products offered by the Company
- Managing user registrations and carrying out contract and payment procedures
- Developing new services and features and improving existing services
- Conducting campaigns, surveys, and sending gifts
- Displaying and delivering advertisements and content tailored to users' interests and preferences
- Creating and analyzing statistical data (utilizing data in a form that does not identify individuals)
- Utilizing information within the scope permitted by the Personal Information Protection Law and other relevant laws
- Performing tasks related to the above purposes
4. Provision of Personal Information to Third Parties
The Company will not disclose or provide personal information to third parties except in the following cases:
- When the user has given their consent
- When outsourcing operations to subcontractors (including providing the minimum necessary information to the subcontractors)
- When disclosure is required by laws and regulations
- When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the user's consent
- When it is particularly necessary to improve public health or promote the sound growth of children, and it is difficult to obtain the user's consent
- When it is necessary to cooperate with national or local governments or their designees in carrying out duties prescribed by law, and obtaining the user's consent is likely to hinder the execution of those duties
If the third party to whom personal information is provided is located in a foreign country, the Company will take appropriate measures in accordance with the Personal Information Protection Law and other relevant laws and regulations.
5. Management and Security Measures for Personal Information
The Company takes appropriate technical and organizational security measures, including the following, to prevent leakage, loss, or damage of personal information and to ensure the safe management of personal information.
- Access Control: Granting and managing access permissions to personal information
- Establishing Internal Policies: Developing and implementing regulations and guidelines for personal information protection
- Employee Training: Conducting regular training sessions for employees and related parties
- Physical Controls: Managing access to server rooms and document storage areas, including entry/exit control and locking mechanisms
- Technical Measures: Implementing SSL/TLS communication, installing firewalls and antivirus software, and conducting vulnerability assessments
6. Use of Cookies and Similar Technologies
The Company may use cookies, web beacons, and other similar technologies for purposes such as improving user convenience, traffic analysis, and delivering advertisements. Users can refuse to accept cookies by adjusting their browser settings; however, some services on this site may become unavailable as a result.
7. Request for Disclosure, Correction, Deletion, or Suspension of Use of Personal Information
Users may request the disclosure, correction, addition, deletion, suspension of use, or suspension of third-party provision of their personal information in accordance with the Personal Information Protection Law and other relevant laws. To make such requests, please contact the "Contact Information" below. We will respond appropriately and promptly in accordance with the applicable laws and regulations.
8. Personal Information of Minors
If a minor user wishes to use the Company’s services, they must provide personal information only after obtaining the consent of a guardian. If consent from the guardian is not obtained, the Company may refuse to provide services.
9. Revision of Privacy Policy
The Company may revise this Policy without prior notice in response to changes in laws, social circumstances, or service content. In the case of significant changes, we will announce the revised content and implementation date on this site. The revised Privacy Policy will take effect from the time it is posted on this site.
10. Contact Us
For inquiries regarding this Policy or requests for disclosure, correction, etc. of personal information, please contact us at:
【MUSICO Inc.】
1-12 Udagawacho, Shibuya-ku, Tokyo 150-0042
E-mail: info@musico.co.jp
(Business hours: Weekdays 9:00-17:00)